PCL XL error

[amychad]

A customer is getting the following message when he trys to print

PCL XL error
Subsystem: KERNEL
Error: IllegalTag
Operator: 0x1b
Position: 8369

 

[DansDadUK]

The PCLXL stream is probably corrupt, since 0x1b is not a valid value for an Operator tag (or any other type of PCLXL tag, as far as I am aware). Or it just might be that the stream is prototcol version 3, and contains embedded PCL, but your printer only supports an earlier version of the protocol?
You need to find out a bit more about just what your driver is generating before after the error position. To do this, choose 'print to file' instead of direct to the device.
Then you'll need to perform some analysis on the resultant file, first searching for the 8369'th operator in sequence.
You'll need some sort of analysis tool to help with this - HP provide a PCLXL assembler/disassembler tool (JetASM) via their developer association - you can join as an affiliate (free) via hpdevelopersolutions.com

 

[moshry]

I am having a similar error. Could someone please HELP???
The printer seems to be working fine but every now and then I get a page that comes out with the below on it?

Subsystem : KERNEL
Error: MissingAttribute
Operator: BeginPage
Position: 4

 

[DansDadUK]

It's almost certainly a driver error - quite what you can do about this, apart from getting a later/better driver, I don't know.

I can analyse the PCLXL stream for you to tell you what the error is (just so you know) IF you can reliably repeat the error and hence produce a file (using the 'print to file' option of your driver) which you know will include the error. Send the file to DansDad@btinternet.com - note that I only check this mailbox a couple of times a week.