i assigned 76 to hunt group 6, i can now connect with a laptop connected to the unit, however i still can't connect with the work station using operated asist. the modems are set up the same. i connect at 14400 but loose the connection after entering the password which i know is correct because i used it with the laptop. I would now assume the problem is with the modem type or software in the workstation. the problem is i sold the laptop! thanks for all the help, i will try and buy it back.