parameter description not showing

[mwhalen]

is this a bug in Crystal Version 7 that just can't be worked around? I have a .txt file I'm using for a picklist in my province/state prompt. Both the value and description in my prompt show fine in the designer when I run it but when I schedule it on Info Desktop, only the value in the prompt will show. Is there anyway around this? I've tried making sure there is a tab between my value and my description in my .txt pick list and this doesn't seem to work. PLEASE HELP!

 

[theDeej]

This article might help...there is a patch available.

http://support.crystaldecisions.com/library/kbase/articles/c2008427.asp

-Deej

 

[mwhalen]

thank you - this article says it's for HTML only so I'm hesitant to download and apply the patch - do you have any experience with it? Thanks.

 

[IanWaterman]

Not sure if this helps as I am using CR8 on Info 7.5.

In Info 7 picklists there has to be two tabs between the parameter and description.

Regards

Ian

 

[mwhalen]

that didn't work

 

[ahoward]

That KB article is referring to the Prompt name value that shows up, not the values in the dropdown. I have the same problems. I've set a list of default values and descriptions for a parameter. I set it to show the description only. This works fine in Crystal, but in Info Desktop, it only shows the values. Any ideas on this?

Thanks.