outlook xp rules help

[jewel]

hey all

We are having problems setting criteria for some rules eg setting an automatic reply - should I be using a template or a server reply?? there are about 10 choices on that part of the wizard so unsure?? can someone please guide me

 

[meintsi]

That depends on how and what you want to reply to..

Need more specifics on what you want. *Remember.......
If you don't use your head,
your going to have to use your feet.

 

[jewel]

ok thanks

the mail comes in the inbox - move manually to a folder because of having to sort through and not specific enough data to move electronically. Once in the new folder we want to send a reply - two choices when choosing new rule - start creating from a template or start blank - we chose to start blank with two choices specific words in body or subject - now here is where we are having problems - there are two choices for reply - specific template or server reply ?? if we choose server reply we get a rules in error - if we choose a template - all looks like it processing but no response

cheers