I have a user and everytime she clicks in Outlook 2000 (sp3) contact find box in the toolbar, Outlook generates an error and shuts down. Any sugguestions??? I have looked on the knowledge base, she has no add-ins, I created a new PST file and imported her old mail and contacts, and that seemed fine for awhile until she started using the Search box on the toolbar. I have repair and uninstalled office even using the utilities to remove office files that do not get removed in a typical uninstall. I am tapped out, any suggestions would greatly be appreciated. Thanks.