Outlook 2000 Hangs on startup

[danclark]

OK, we have a 2000 Active Directory domain, we are using *.prf files via a kix login script to setup a standard connection to our 2000 Exchange Server. The problem is when some users log in their client application (Outlook 2000) hangs. After a short time we get the 'End Now' task screen for that application.
The only way we have been able to fix it so far is get the users to shut down over night or remove the prf file, remove their Outlook profile setup then reboot, the script recreates. We have recently performed an upgrade/migration from Symantec's NAV to McAfee's Virus Protect. Weather or not this has any relevance at all reamains to be seen but they both happened about the same time. McAfee's suggests removing all temporay internet files, then making IE do it on exit, this didn't seem to solve the problem. For the users that are affected, it happens every morning when they login.
Any ideas here would be grand.
Kind Regards
Dan

 

[Crash999]

Hi Dan,

For what it's worth I'm facing the same problem and I have traced it back to installation of McAfee's Virus Protect. Office 2000 will hang at the splash screen, however if I leave it at that point for a very long time then Outlook 2000 will start and will give me an error message regarding a McAfee file (can't remember the file- I switched over to Eudora in the meantime and it has been a while).

Best regard,
Jeremy

 

[danclark]

Well great to know we are not alone! McAfee suggested it was basicly a problem with temporay internet files.

 

[danclark]

OK, we have since found just restarting the client's PC will allow them to access their email again.

 

[danclark]

We still however see this as an issue, we can't really continue to just restart client PC's everytime this happens????