Outgoing Caller ID to Cellular carrier using Lucent Switch 1

[mforrence]

Greetings,

We have installed new IP Office 412 with NI2 PRIs. We are populating outbound caller ID using the "S" function within the dial shortcodes. Caller ID works great to eveywhere EXCEPT when calling the customer's Verizon Wireless cellular telephones. Verizon wireless provides the following explanation:

"On line 37 of the Initial Address Message we are receiving a Numbering Plan of unknown for the Calling Party Number. Our switch vendor, Lucent Technologies, likes to "err on the side of privacy" and will not display caller ID information unless all parameters are specified. We have asked, but they will not change their switch to assume ISDN for this field if not populated. Lucent is the only known switch known to behave this way by insisting that all parameters are provided. This is why you have not noticed trouble in other areas. If you were to call a Verizon Wireless customer in Atlanta for example (where we use Nortel Networks) this would not be an issue. However, if a call is attempted to another provider who uses the Lucent switching system you will run into the same problem."

"This has been a relatively easy parameter to correct and I have assisted many companies in changing this field. It has never taken very long and has been done in the past by changing one parameter on the equipment. Below is a copy of the SS7 trap. Please let me know if you are able to make this change on your equipment. Thank you."


"What Lucent is expecting for Calling Party Parameter Line 37
O | 0|0010000 | NP = ISDN; Pres = allowed; Scr = reserved

What we are receiving
O | 0000|0000 | NP = unknown; Pres = allowed; Scr = reserved"

Any way to get this deep into the innerds of IP Office to change this parameter?

MIKE

 

[VOiDDude]

As far as I know no. We had the same problem wit the INDeX and Avaya always stated that specifying the numbering plan is an optional ISDN requirement and is not required.

 

[mforrence]

Our distributor helped resolve this from "secret" documentation. Resolution is instead of just "s" to populate outbound caller ID, use "si" within the dial shortcode. The "i" sets the value of ISDN setup parameter 37 to that of 28, which = ISDN. I added the "i" and it works like a champ.
MIKE