wichitakid,
When scheduling a report to run in Crystal Enterprise, you have the option of having it run (export) an instance as Excel, Word, XML, etc. When you see all the instances of that "scheduled" report, some may be in .rpt, .xml., etc.
The problem here was that PauloMongo could not view those instances where the report was exported as Excel.
As far as the user needing it in EXCEL...well, that would depend...we have some reports scheduled to run in EXCEL because the end user wants to manipluate the data via 'pivot tables'.
Hope that helps.
DallasAggie