OLE Server/ActiveX Message

[JJman]

Some users, but not all, are getting an error message when opening our datbase that says "A problem occured while [database] was communicating with the OLE Server or ActiveX Control. Close the OLE Server and restart it outside of [the database] then try the original operation again in [the database]."

I do not understand this message or know what to do to fix it. Any help is appreciated.

 

[luceze]

They have the MSBlaster virus.

 

[JJman]

Actually that's good news! We're already "disinfecting". Thanks for the heads up.

 

[luceze]

Usually not good news but glad to provide some. We had the same problem a couple of days ago and error cleared up after the virus was removed and the OS updated.

 

[buhgman33]

Actually, I have the same problem. I checked yesterday if I have the virus, and I do not. Do you have any other suggestions as to what might be causing this problem? I have had to take out all of the company logos off my reports and forms in order to get rid of this message. Any suggestions will be appreciated.

 

[luceze]

What operating system are you using?

 

[buhgman33]

Windows XP Professional

 

[luceze]

Try going to windows update and install the service packs and security updates.

 

[buhgman33]

I did that yesterday while checking for the virus. So I have all the windows updates that are available.

 

[buhgman33]

This is the message that I get whe I open my database or use a report with a logo on it. The db seems to work fine, but this is annoying.

A problem occurred while Microsoft Access was communicating with the OLE server.
Try one or more of the following:
- Make sure you’re connected to the network server where the OLE server application is located.
- Close the OLE server and restart it outside of Microsoft Access. Then try the original operation again from within Microsoft Access.
- Reinstall the OLE server to ensure that it’s registered.

I don't know how to do any of the things listed by this message. Thanks for any help.

 

[luceze]

Mabye this will help.

http://support.microsoft.com/defaul...port/kb/articles/Q295/8/24.ASP&NoWebContent=1