office com, no ring voltage

[ATDanno]

Where does the ring voltage come from on this office com. Is it part of the power supply? All analog lines do not produce ring voltage.

 

[Bas1234]

There is a small switch on the power supply, it says 50Hz, 25Hz and 20Hz. Put it on 25Hz, sometimes there are 4 small dipswitches put number 2 ON (to the left) and the rest OFF.

If thats OK, and it still isn't working then your power supply(ring generator)is dead.

A nother test, call the analog extension no ringing sound pick-up the hook it there speech then mostly it's the power supply.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[ATDanno]

thanks for the tip, would you know the part number of the ring generator power supply?
thanks again!

 

[donb01]

Been there, done that with the OfficePro. Those power supplies are a bit flaky. You have to replace the entire power supply, as the ring generator power is part of it. I looked for a part number but couldn't find one quickly - sorry.

 

[Bas1234]

Like donb01 says, replace the whole power supply.

If you have a power supply of a Office point, 3350 or 3550 they will also fit.


Greetzzz...Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[ATDanno]

Outstanding! replaced the power supply came out of my first experience with that switch looking like i knew what i was doin. Way to go guys thanks again!!!!!

 

[ISDNman]

I have seen a lot of failures in Office Point (not Office Point 150e/h) but the standalone Office Point.

In fact, of the three systems I take care of the only hardware problems I have seen is/are power supples. 2 of the 3 have needed replacement.

Interestingly the failures were both different and neither was the ringing supply!