Norstar Error Code

[scottb8888]

I have a MICS with several BRI's. Lately we have been getting thne code: EVT-372-oo S2. I can't find that event code in the book. It usually causes a system restart.

 

[lugerlover]

Event code: 372
Reset:
No

Description:
This logevent is generated whenever the clock control server switches the clock master, i.e. from primary to secondary and vice versa or tracking is re-established on one of the clock sources. The parameter indicates the new clock source:
0- Tracking on primary
1- Tracking on secondary
.
This event can occur for a variety of reasons. The intent is to provide indication that tracking has changed or re-established. This is important for data applications

Action:
Unless the problem is due to the customer, e. g. unplugging the digital link, the customer should contact the installer.

 

[scottb8888]

Could this be caused by the telco doing cable work in the outside plant?

 

[lugerlover]

error explanations are always vague but it fits the bill