No speech with G3 and Cisco 3640...

[98Converter]

Hey all,

I Put this one on the back burner - but finally got it IN-SERVICE/IDLE. But now I'm running into a problem. I can place a call over the circuit, but the other end cannot hear me. I can hear them fine.

The Cisco 3640 has an 8-digit dialplan built into it prefixed: 8-XXX-XXXX, so when I dial 8 (ARS Access Code 2) + the seven digits, (inserting a second 8 on the route pattern screen) it rings through, and I can hear the called-party. But they can't hear me, HOWEVER- they can hear me pressing numbers on my dial-pad, but no Talk-path... Same result dialing Facility Test Calls FAC...

Interesting....?

Any information or Help.... Please....

Thanks in advance-
Chris

 

[BuckWeet]

Paste the configs of the routers, and I can help you.



BuckWeet

 

[98Converter]

There in lies the problem... They won't give me access to the box. I only have access to the PBX. The box is remotely maintained from New Orleans, and I am in New England.

A general follow-up question then~ do you believe it is a config error in the 3640 rather than the PBX? I can't find anything in the PBX, but perhaps overlooked.

I will try and get the configs to post...

Thanks for all information.

Regards,
Chris

 

[98Converter]

Ok I've got the configs from the routers. Is there a certain thing I should be looking for??? I can post - but it probably wouldn't come out legible...

Thanks,
Chris

 

[pduarte]

Hello 98Converter
I would bet money that the problem is in the router configs.
I would make sure the following commands are in the configs.
call-rsvp-sync
voice call send-alert
voice rtp send-recv.

One other thing to look at is the IOS version.
Some have bugs with one way audio and such

Cisco web site have very good trouble-shooting
guide for one-way audio on thier voice gateways.

Hope this helps

 

[fonedoc]

98Converter:

Did you ever get the problem resolved? I'm having the same issue on a new install???

FONEDOC

 

[98Converter]

Well our Network Engineer is working on the routers, reconfiguring as needed. It has been determined that it is not the PBX, due to the fact we can talk with 4 other sites now, 2-way conversation at that...

If he figures out the problem on the router config, I'll post.

Regards,
Chris