No sound output

[KiloZ]

I have a client that has a SB Live! (model CT4780) in his Dell desktop (running XP Pro) but cannot get any sound output no matter what source I try, whether it's playing mpg files from the HD, CDs in the CD-ROM, etc.
In my troubleshooting I've checked:
1) mixer settings are correct
2) used headphones to check outputs on back of the card
3) ran the audio wizard and saw that I did get input signal to the card (via a microphone) and saw that it was attempting to output that sound
4) there is no IRQ channel problems
5) verified via Device Manager that there aren't any problems

Additionally, I've already uninstalled the drivers, removed the card, and reinstalled - again this did not resolve the issue.

Any suggestions?

All great accomplishments were once considered impossible.

 

[KiloZ]

Nevermind guys, I fixed it. I re-installed the sound card into a different PCI slot.

All great accomplishments were once considered impossible.

 

[garebo]

I know that sound cards like to use certain irqs 5 and 7 and if recall correctly. So when you move the card to another pci slot then it gets the irqs it wants.
These days so many mobos come with sound installed, but if i am doing a build from scratch and there is no sound, i always install the sound right away so it gets the irqs it wants. Then i install the other stuff.


Good advice + great people = tek-tips

 

[BadBigBen]

Another thing that I noticed, is that many mainboards have slave PCI slots, and some cards, notable Sound and NIC, have problems on those slots...

just some side information, and am glad you got it working...


Ben

If it works don't fix it! If it doesn't use a sledgehammer...

 

[NorthsideIT]

Hi guys, something to file away for your general information. All PCI slots have a certain priority assigned to them by default. And so to do the cards we install in to them. Notable is Number one slot AGP that has the highest priority, then the Sound card. These are given high priority because of the amount of CUP usage that they require. A good rule of thumb is this. Slot 1 is for your graphics card, it stands to reason and there is only one place to put it BUT, always try to place your sound card as high as you can. The higher the better. Internal modems have always been assigned a low priority, so placing it down as low as you can go is all good and you wont have any problems with com3 being assigned to it. Just a little something for you to ponder.
Cheers
Brett