Music on hold norstar 3x8 ? 1

[tellstan]

Does anyone know where i might find out the length of hold time for this ksu? is there a programming code to adjust how long you can put some on hold???

 

[ironhorse17]

Configuration,call handling,remind delay 30,60,90,12,150,180.

 

[cook1082]

That is a tone to remind you somebody is on hold.
To your question no if they don't hang up they could stay on hold all day.

 

[tellstan]

perfect that is what i was looking for, i want to put incoming line on hold indefinably...thanks

 

[Bob3470]

Sometimes if you put them on hold, if there is no call on there the CO can open the line and your hold will drop off. Your best bet would be to put an ordinary phone on that line and just leave it off the hook, dont hang it up.

 

[tellstan]

what id like to do is have a a m7208 receive outside line/ or outgoing and put on hold and be able to stay on hold for 45min to 1 hour??

 

[GordonKapesMZ4]

Is that your incoming telemarketer line? haha....

I have a Nortel system set up at my home office and when I get telemarketers, I give them a dose of their own annoyance....I put them on hold and periodically pick up an do the "We're sorry, all associates are busy right now, please continue to hold and an operator will be with you in 98 minutes."

a little phone humor never hurt anyone.

 

[Mountainbear]

You can also use feature hold, so no one else in the office picks up the line and hangs up.