Multiple Appearance Laws on 2616 3

[SanYsidro]

I have a question regarding "laws" that govern multiple appearance extensions when both users have 2616 sets.

Say for instance that Susan at the console calls Nancy (X3517). Diane (X4618), who screens Nancy's calls, sees/hears the incoming call and picks up using button 9. Diane realizes that the call is important and wants to pass the call on to Nancy - does she have to transfer the call, or can Nancy pick up the call on her own telephone somehow? What MARP rules apply to this & what's the best way to handle the transfer of the call? Here are the TN printouts for both 2616's.

Nancy's TN:

REQ: prt
TYPE: tnb
TN 14 11
DATE
PAGE
DES

DES N
TN 014 0 00 11
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 4650
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 11
SCI 0
SSU
LNRS 16
XLST 0
SCPW
CLS CTD FBD WTA LPR PUD MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 4618
LHK 1
LPK 9
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3517 1 MARP
CPND
NAME Nancy
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 6517 0
CPND
NAME Nancy
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CFW 4 3520
05 DIG 1 21 V
06 MWK 4650
07
08 SCR 3520 1
CPND
NAME Tom
XPLN 27
DISPLAY_FMT FIRST,LAST
09 SCR 4618 D
CPND
NAME Diane
XPLN 27
DISPLAY_FMT FIRST,LAST
10 SCC 3517
11 ADL 16
12 ADL 16
13 ADL 16
14 ADL 16
15
DATE 16 AUG 2004








Diane's TN

REQ: prt
TYPE: tnb
TN 06 13
DATE
PAGE
DES

DES N
TN 006 0 00 13
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 4650
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 11
SCI 0
SSU
LNRS 16
XLST 0
SCPW
CLS CTD FBD WTA LPR PUD MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 4650
LHK 1
LPK 9
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4618 2 MARP
CPND
NAME Diane
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 6618 0 MARP
CPND
NAME Diane
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CFW 4 3520
05 DIG 1 22 V
06 MWK 4650
07
08 SCR 3520 1
CPND
NAME Tom
XPLN 27
DISPLAY_FMT FIRST,LAST
09 SCR 3517 D
CPND
NAME Nancy
XPLN 27
DISPLAY_FMT FIRST,LAST
10 SCR 6517 0 MARP
CPND
NAME Nancy
XPLN 27
DISPLAY_FMT FIRST,LAST
11
12 ADL 16
13 ADL 16
14 ADL 16
15
DATE 16 AUG 2004

 

[NortelGuy1979]

Digital sets have call privacy, unless there is a 500 in the mix (thus making it an "MIX" appearance). So, phone 1 would have to put it on hold for phone 2 to pick it up. Or, put CLS=POA on both phones, and then they can both be on the call at once; makes it rather like a conference call. -Matt

Matt H.
TMC - KCMO, USA

 

[PERRYPJ]

CHANGE POD TO POA, THIS IS PRIVACY OVERRIDE

OLD ROLMEN WORKING ON NORTELS

 

[johnpoole]

and marp does not effect that call, marp would come into play if the sta was busy, (hta hunt) or ring no answer.. (fna, fdn) if the sets had diff targets in these fields then the call would follow the setting on the marped with no effect from settings on any other copies of the dn..

john poole
bellsouth business
columbia,sc

 

[SanYsidro]

Thanks, Matt, Perry & John!
Makes perfect sense now - I've changed to the POD to POA & will go over the changes with the users.
Your speed & wisdom is much appreciated!

JP