Msg Wait and Caller ID on 500 set

[captnamo]

I have an employee with some special needs including hearing impairment. I purchased a Fanstel ST50 set with Amplified speaker phone and caller ID and message waiting.

Copied a 500 set (fax or modem?) to build a TN for this phone. Included MWA, LPA, and CNIA in the CLS, but I'm still not lighting the message waiting lamp or having caller ID show.

Don't have a lot of 500-set experience, so I'm hoping I'm missing something really easy. Should point out that this is probably more a consumer type phone set as opposed to a business set, if that makes any difference (hoping not).

Environment: CS1000E, 6.0

External trunks are PRI so we have caller ID phone number (not name) that shows on our digital phones. Internal caller ID shows 4-digit extensions and names on our digital phones.

X4170 is the Call Pilot DN.

Here's the TN in question:

DES C191
TN 196 0 05 00 VIRTUAL
TYPE 500
CDEN 4D
CUST 0
ERL 00005
WRLS NO
DN 5486 0 MARP
CPND
NAME JANE DOE
XPLN 13
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 4170
TGAR 5
LDN NO
NCOS 4
SGRP 0
RNPG 63
LNRS 16
XLST
SCI 0
SCPW
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD PUA MWA RMMD SMWD LPA XHD SLKD CCSD LNA TVD
CFTD SFD MRD C6D CNIA CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUA DPUA CFXD ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWNA USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR PRED MCDD T87D PKCH MPTD
RCO 0
PLEV 00
PUID
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR PHD
FTR FDN 4170
FTR RDL 08
DATE 15 OCT 2012

Any suggestions? Also, anyone know what FTR PHD is/does?

 

[telebub]

Got to have a CLASS Modem card installed for CLID over analog TNs. PHD is permanent hold.

 

[GHTROUT]

It is unlikely you have the CLASS card, so you won't get Caller ID on that analog set. I'd be going with a digital phone. you can get an amplified handset with that and you can see things like "Line 2 is ringing"

As for the Message Lamp on an analog phone, the line card needs to be an Analog Message Waiting card (NT8D09) You can find out what card it is remotely:

>LD 32
.IDC 196 0 5



Find more at GHTROUT.com

 

[captnamo]

I think all our analog cards are Msg Waiting. Card 196 0 5 is NT8D0AL (an oldy but a goody?).

User needs an amplified speaker phone. The speaker phone on an M3902 wasn't loud enough for her. I saw amplifiers for handsets, but figured I needed a special phone to get a louder speaker phone.

 

[GHTROUT]

Wait, your card number is missing a digit

NT8DO9AL is Message Lamp OK
NT8D03AL is Message Lamp no worky

Find more at GHTROUT.com

 

[captnamo]

Lol. Sorry for the typo. NT8D09 AL

 

[GHTROUT]

In that case, I'd try another phone with a traditional neon message lamp to see if you can get the lamp to light. The Fanstel phone might not use 90V message voltage.

Find more at GHTROUT.com