MS Word not Loading properly

[al929]

When trying to open MS word the program is not opening. I am given the option to send an error message to MS and when I check for product updated the web site it telling me that there is no solution for the specific problem I am experiencing. What seems to happening is when I send the report the program closes. When I try to reopen Work Docunent2 TRIES to open but I get the same error report....When I try to oopen the program again...it trys to open DOCUMENT3 and then I get the same message.
I am pretty sure that the answer is somewhere in the "REGISTRY" I have already tried reinstalling MS Office and repairing my installation of Office.
Any help would be appreciated.
Alan

 

[QldSugardaddy]

what is the error message u r being given? is it office 2000 on win2k?

 

[fmancini]

You may want to find your normal.dot file,(C:\Documents and Settings\Username\Application Data\Microsoft\Templates) and rename it, normal.old. Then restart word and see if this helps.

 

[al929]

Hi;
Tried renaming normal.dot to normal old......NO HELP. The error message I am receiving is from MS Office.
Any help would be appreciated.

 

[carrr]

If you don't post the error message, it is very difficult for any of us to ascertain what the problem might be.

 

[al929]

I tried to post the error message yesterday....but it was 100's of lines long. It listed like 20 different modules. Where does one begin?

 

[Dreamboat]

One begins with Word troubleshooting:

http://www.theofficeexperts.com/word.htm

Take the steps, exactly in order.

If that doesn't help, the most important part of the error messages are the &quot;in module XXXXX&quot; information. Let us know the names of the modules if they're available. It may say &quot;in module <unknown>&quot; Anne Troy

http://www.TheOfficeExperts.com

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