Moving employees

[Maya97]

Good Morning All,

We are moving employees from one location to another. Each location has the same prefix but different DID range and has its own switch. The original location (we will call location A) has prefix 912-647-61XX and location B has 912-647-68xx. There is 5 digit dialing internal but I am stuck on how to move the employees that want to keep their number from location A to add/configure on the switch at location B. Would I have to change something in the UDP and AAR/ARS at location B? I am not showing a Tie Trunk between the two locations. Any help is needed.

 

[AvayaTier3]

hardware platforms? cm software versions?

Do you have network between the locations where you could install some ip trunks between the two?

Without service between the two, the only option would be to tie up two trunks per incoming call to route the call back out to the other switch.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[Maya97]

we are working on CM 5.2 s8720s

we do not have a tie between the two locations. so how will I be able to create a trunking between the two locations

 

[dufus2506]

You'll need to establish some sort of trunk connection. Either through your IP network, or by ordering a point-to-point T1 (or E1) circuit from your telecom provider.

Without it, you can't extend the calls to the alternate switch.

Carpe dialem! (Seize the line!)

 

[Maya97]

Ok thanks so much I will talk with my manager to see how they want to work this.

 

[dufus2506]

Ok.

If you decide to use IP trunking, be sure you have proper network equipment available to do a VoIP trunk group.

Specifically, you'd need router that can do QoS (Quality of Service) routing to prioritize packets, and a level 3 switch with good backplane bandwidth.

It might be easier to get a point-to-point T1 and a couple of DS1 cards. There's a monthly cost for the T1, but you'll have to pay for a network connection as well.

Of course, linking two networks together has other advantages too.

Carpe dialem! (Seize the line!)

 

[Maya97]

Cool thanks for the information...I really appreciate it.