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After moving to SIP trunk some agents cant transfer callers to an outside number

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Mark G

Mark G

MIS
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Aug 16, 2018
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Trace:

Trace_ysqvpv.png


COR's look good permission wise....
 
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Cor issue. Check trunk/route pattern configuration
 
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Sounds like the users cor has too low of an frl as stated.
 
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