I just replaced a PRI card in a Mitel SX2000 and now I'm getting a "Network Gateway" alarm. As defined by Mitel, "The Network Gateway Security Access Module associated with a legacy ISDN Gateway has been tampered with or has failed." I have never run up against this alarm before. Although I'm showing the PRI circuits as "Idle" and can see calls processing, I am getting reports of calls failing intermittently. Any help would be greatly appreciated.
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Mitel SX2000 "Network Gateway" alarm
- Thread starter stenroh74
- Start date
- Thread starter
- #2
Waldosworld
Vendor
If running LIGHTWARE 31 Release 1.0 or higher, has the PRI card been upgraded to use ISDN 7.0 ?
You don't specify what level of SX2000 software you have. Did you restore the IMAT database when you replaced the card? Would suggest you check that programming first.
An apple a day keeps the doctor away. Anyone else and you need to throw it harder.
An apple a day keeps the doctor away. Anyone else and you need to throw it harder.
- Thread starter
- #5
Operating with SX-2000 Call Control 34.1.0.6
Unfortunately I was unable to restore the IMAT database from the bad PRI card so we had to start from scratch.
Here's the current config ...
Site Options
--------------------------------------------------------------------------------
Connected Platform: SX-2000 Light
PLATFORM: PRI Card
Options:: CLIP / CLIR / Data / CBC / DDI / NFAS / Min-Max /
Created with IMAT Version "7.7.0.3"
Database Version "PRI 8.2 or NSU 1.3"
===============================================================================
Link Mapping
PBX MVIP PRI Card PRI PRI Physical
Link* Link Card Variant link # logical # Type
--------------------------------------------------------------------------------
1 4 1 Dual link card 1 1 T1/CSU
2 5 1 Dual link card 2 2 T1/CSU
===============================================================================
PRI Link Characteristics
PRI Protocol Protocol Test
logical# Type Variant Call Number Physical Characteristics
--------------------------------------------------------------------------------
1 5ESS_NI2 Invert D Channel: Off
Network Side Interface: Off
Enbloc-only: Off
Disable Fake Answer Supervision: Off
Qsig Channel Numbering: Off
Line Coding=B8ZS
Framing=ESF
Line Build Out=0 dB
Invert Data=Disable
Comment ""
2 5ESS_NI2 Invert D Channel: Off
Network Side Interface: Off
Enbloc-only: Off
Disable Fake Answer Supervision: Off
Qsig Channel Numbering: Off
Line Coding=B8ZS
Framing=ESF
Line Build Out=0 dB
Invert Data=Disable
Comment ""
===============================================================================
Trunk Data
Incoming Call Characteristics
PBX
link# Trunks* DDI Delivery CPN Delivery
--------------------------------------------------------------------------------
1 01 Yes Yes
1 02 Yes Yes
1 03 Yes Yes
1 04 Yes Yes
1 05 Yes Yes
1 06 Yes Yes
1 07 Yes Yes
1 08 Yes Yes
1 09 Yes Yes
1 10 Yes Yes
1 11 Yes Yes
1 12 Yes Yes
1 13 Yes Yes
1 14 Yes Yes
1 15 Yes Yes
1 16 Yes Yes
1 17 Yes Yes
1 18 Yes Yes
1 19 Yes Yes
1 20 Yes Yes
1 21 Yes Yes
1 22 Yes Yes
1 23 Yes Yes
PRI Link: 1 Calling Party Number Prefix Insertion:
International Prefix =
National Prefix =
Subscriber Prefix =
Unknown Prefix =
PRI Link: 1 Called Party Number Prefix Insertion:
International Prefix =
National Prefix =
2 01 Yes Yes
2 02 Yes Yes
2 03 Yes Yes
2 04 Yes Yes
2 05 Yes Yes
2 06 Yes Yes
2 07 Yes Yes
2 08 Yes Yes
2 09 Yes Yes
2 10 Yes Yes
2 11 Yes Yes
2 12 Yes Yes
2 13 Yes Yes
2 14 Yes Yes
2 15 Yes Yes
2 16 Yes Yes
2 17 Yes Yes
2 18 Yes Yes
2 19 Yes Yes
2 20 Yes Yes
2 21 Yes Yes
2 22 Yes Yes
2 23 Yes Yes
PRI Link: 2 Calling Party Number Prefix Insertion:
International Prefix =
National Prefix =
Subscriber Prefix =
Unknown Prefix =
PRI Link: 2 Called Party Number Prefix Insertion:
International Prefix =
National Prefix =
===============================================================================
CPN Substitutions Setup
--------------------------------------------------------------------------------
DID1: REMOVED
CPN1: REMOVED
DID2: REMOVED
CPN2: REMOVED
DID3: REMOVED
CPN3: REMOVED
DID4: REMOVED
CPN4: REMOVED
DID5: REMOVED
CPN5: REMOVED
DID6: REMOVED
CPN6: REMOVED
DID7:
CPN7:
DID8:
CPN8:
DID9:
CPN9:
DID10:
CPN10:
===============================================================================
Outgoing Call Characteristics
PBX
link# Trunks*
--------------------------------------------------------------------------------
1 01-23 Fixed Bearer Capability:
Voice Speech, Data UDI
Fixed Network Specific Facilities: Default (len=0)
Network: NI-2
Fixed CLIR: Voice Allow, Data Allow
Per Call Network Specific Facilities:
call by call on per call: No
Network: NI-2
0: Unassigned (len=0)
1: Unassigned (len=0)
2: Unassigned (len=0)
3: Unassigned (len=0)
4: Unassigned (len=0)
5: Unassigned (len=0)
6: Unassigned (len=0)
7: Unassigned (len=0)
8: Unassigned (len=0)
CPN Value:
Voice
Default CPN: REMOVED
CPN Substitutions: 1 2 3 4
Data
Default CPN:
CPN Substitutions:
Numbering Plan Id:
Calling Number Plan Id: 0
Called Number Plan Id: 0
Type of Number:
Calling Number Type: 0
2 01-23 Fixed Bearer Capability:
Voice Speech, Data UDI
Fixed Network Specific Facilities: Default (len=0)
Network: NI-2
Fixed CLIR: Voice Allow, Data Allow
Per Call Network Specific Facilities:
call by call on per call: No
Network: NI-2
0: Unassigned (len=0)
1: Unassigned (len=0)
2: Unassigned (len=0)
3: Unassigned (len=0)
4: Unassigned (len=0)
5: Unassigned (len=0)
6: Unassigned (len=0)
7: Unassigned (len=0)
8: Unassigned (len=0)
CPN Value:
Voice
Default CPN: REMOVED
CPN Substitutions: 1 2 3 4
Data
Default CPN:
CPN Substitutions:
Numbering Plan Id:
Calling Number Plan Id: 0
Called Number Plan Id: 0
Type of Number:
Calling Number Type: 0
===============================================================================
PBX Trunk Range Assignments
Starting Ending
TRA Id Link Trunk Link Trunk AssocTRLs TRA Description Protocol
--------------------------------------------------------------------------------
===============================================================================
Min/Max Limits Definitions
TRL Id AssocISLs Counts CxC Service Protocol/
/RejCause AssocSGLs /RejCause Min Max /Param Description
--------------------------------------------------------------------------------
Unfortunately I was unable to restore the IMAT database from the bad PRI card so we had to start from scratch.
Here's the current config ...
Site Options
--------------------------------------------------------------------------------
Connected Platform: SX-2000 Light
PLATFORM: PRI Card
Options:: CLIP / CLIR / Data / CBC / DDI / NFAS / Min-Max /
Created with IMAT Version "7.7.0.3"
Database Version "PRI 8.2 or NSU 1.3"
===============================================================================
Link Mapping
PBX MVIP PRI Card PRI PRI Physical
Link* Link Card Variant link # logical # Type
--------------------------------------------------------------------------------
1 4 1 Dual link card 1 1 T1/CSU
2 5 1 Dual link card 2 2 T1/CSU
===============================================================================
PRI Link Characteristics
PRI Protocol Protocol Test
logical# Type Variant Call Number Physical Characteristics
--------------------------------------------------------------------------------
1 5ESS_NI2 Invert D Channel: Off
Network Side Interface: Off
Enbloc-only: Off
Disable Fake Answer Supervision: Off
Qsig Channel Numbering: Off
Line Coding=B8ZS
Framing=ESF
Line Build Out=0 dB
Invert Data=Disable
Comment ""
2 5ESS_NI2 Invert D Channel: Off
Network Side Interface: Off
Enbloc-only: Off
Disable Fake Answer Supervision: Off
Qsig Channel Numbering: Off
Line Coding=B8ZS
Framing=ESF
Line Build Out=0 dB
Invert Data=Disable
Comment ""
===============================================================================
Trunk Data
Incoming Call Characteristics
PBX
link# Trunks* DDI Delivery CPN Delivery
--------------------------------------------------------------------------------
1 01 Yes Yes
1 02 Yes Yes
1 03 Yes Yes
1 04 Yes Yes
1 05 Yes Yes
1 06 Yes Yes
1 07 Yes Yes
1 08 Yes Yes
1 09 Yes Yes
1 10 Yes Yes
1 11 Yes Yes
1 12 Yes Yes
1 13 Yes Yes
1 14 Yes Yes
1 15 Yes Yes
1 16 Yes Yes
1 17 Yes Yes
1 18 Yes Yes
1 19 Yes Yes
1 20 Yes Yes
1 21 Yes Yes
1 22 Yes Yes
1 23 Yes Yes
PRI Link: 1 Calling Party Number Prefix Insertion:
International Prefix =
National Prefix =
Subscriber Prefix =
Unknown Prefix =
PRI Link: 1 Called Party Number Prefix Insertion:
International Prefix =
National Prefix =
2 01 Yes Yes
2 02 Yes Yes
2 03 Yes Yes
2 04 Yes Yes
2 05 Yes Yes
2 06 Yes Yes
2 07 Yes Yes
2 08 Yes Yes
2 09 Yes Yes
2 10 Yes Yes
2 11 Yes Yes
2 12 Yes Yes
2 13 Yes Yes
2 14 Yes Yes
2 15 Yes Yes
2 16 Yes Yes
2 17 Yes Yes
2 18 Yes Yes
2 19 Yes Yes
2 20 Yes Yes
2 21 Yes Yes
2 22 Yes Yes
2 23 Yes Yes
PRI Link: 2 Calling Party Number Prefix Insertion:
International Prefix =
National Prefix =
Subscriber Prefix =
Unknown Prefix =
PRI Link: 2 Called Party Number Prefix Insertion:
International Prefix =
National Prefix =
===============================================================================
CPN Substitutions Setup
--------------------------------------------------------------------------------
DID1: REMOVED
CPN1: REMOVED
DID2: REMOVED
CPN2: REMOVED
DID3: REMOVED
CPN3: REMOVED
DID4: REMOVED
CPN4: REMOVED
DID5: REMOVED
CPN5: REMOVED
DID6: REMOVED
CPN6: REMOVED
DID7:
CPN7:
DID8:
CPN8:
DID9:
CPN9:
DID10:
CPN10:
===============================================================================
Outgoing Call Characteristics
PBX
link# Trunks*
--------------------------------------------------------------------------------
1 01-23 Fixed Bearer Capability:
Voice Speech, Data UDI
Fixed Network Specific Facilities: Default (len=0)
Network: NI-2
Fixed CLIR: Voice Allow, Data Allow
Per Call Network Specific Facilities:
call by call on per call: No
Network: NI-2
0: Unassigned (len=0)
1: Unassigned (len=0)
2: Unassigned (len=0)
3: Unassigned (len=0)
4: Unassigned (len=0)
5: Unassigned (len=0)
6: Unassigned (len=0)
7: Unassigned (len=0)
8: Unassigned (len=0)
CPN Value:
Voice
Default CPN: REMOVED
CPN Substitutions: 1 2 3 4
Data
Default CPN:
CPN Substitutions:
Numbering Plan Id:
Calling Number Plan Id: 0
Called Number Plan Id: 0
Type of Number:
Calling Number Type: 0
2 01-23 Fixed Bearer Capability:
Voice Speech, Data UDI
Fixed Network Specific Facilities: Default (len=0)
Network: NI-2
Fixed CLIR: Voice Allow, Data Allow
Per Call Network Specific Facilities:
call by call on per call: No
Network: NI-2
0: Unassigned (len=0)
1: Unassigned (len=0)
2: Unassigned (len=0)
3: Unassigned (len=0)
4: Unassigned (len=0)
5: Unassigned (len=0)
6: Unassigned (len=0)
7: Unassigned (len=0)
8: Unassigned (len=0)
CPN Value:
Voice
Default CPN: REMOVED
CPN Substitutions: 1 2 3 4
Data
Default CPN:
CPN Substitutions:
Numbering Plan Id:
Calling Number Plan Id: 0
Called Number Plan Id: 0
Type of Number:
Calling Number Type: 0
===============================================================================
PBX Trunk Range Assignments
Starting Ending
TRA Id Link Trunk Link Trunk AssocTRLs TRA Description Protocol
--------------------------------------------------------------------------------
===============================================================================
Min/Max Limits Definitions
TRL Id AssocISLs Counts CxC Service Protocol/
/RejCause AssocSGLs /RejCause Min Max /Param Description
--------------------------------------------------------------------------------
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