Message Tracking

[aleonhardt]

Hi !

I've got kind of a problem with emails just disappearing.

I didn't have message tracking on Exchange 2000 enabled, this will make it even more difficult.

Is there any way to find out where / when / if messages have been sent at all ? I particulary need to find out if messages sent from an mail address (internal and external) with an i.e. Word / Excel attachment have been sent.

Now even worse, I've been told this message wasn't sent just yesterday - instead about 2 month ago =/ ..

The only idea I have is to contact the ISP and get them to maybe restore their logfiles as we use an SMTP-Relay from our SDSL provider.

Is there maybe a tool ? Or Logs I didn't see/find (btw, smtp logging was disabled as well - I enabled this and message tracking but that will only solve my problems in future) ?

Any other ideas / tools / suggestions are very welcome and appreciated.

Thanks!
Alex

 

[Davetoo]

You're only shot will be your ISP since you had no logging going on at all.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.

 

[xmsre]

Is this an Exchange cluster? Where is your smtp directory? I've seen this on clusters when the smtp directory has not been moved to a shared disk resource. Each time you fail over, you strand messages until you fail back; sometimes weeks or months later.

 

[aleonhardt]

Hi !

Thanks for your answers!

@xmsre: No it's a "normal" Exchange - no clustering at all.

@lander215: That was my best guess but just needed that confirmed before I bother the ISP to recover those logfiles.

Thanks a lot!
Alex