a MAPD device is used for CTI applications. It passes data packets of call information over IP to CTI applications.
The CTI application can then pass data back to the switch or control the call and distribute it back to the switch based on the application that is written.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.