I just tested the network printer functionality, but making the ftp server a pc rather than a printer. The MCD sends the report as a file to the ftp server which can then be opened with wordpad or similar. Maybe this would be something your customer would be able to use rather than printing the files ?
The message was sent to me as solution to a problem on printing of set Wake-up calls from 3300 MXeIII, how do I achieve this?