The easiest way to find out if that is a software issue or a hardware issue is to boot up in safe mode. That will load a limited amount of drivers. Then see if it powers down right, if it does that means there is a program running that is preventing the computer from shutting down. Before you shutdown do a ctrl alt delete and see what programs are running. I do know I can get a hold of a patch they call the windows 98 shutdown patch and I have used it and it does work. Tell me if you want me to give you more info. on it.
Keep us posted,
Cindy
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