Hi Guys,
Does anybody here who has a complete listings of the limitations of the Definity Prologix (G3csi)?
I have encountered a severe and strange problem about inserting a TN2793B Analog Circuit pack on Cabinet C.
Problem description:
1. A week ago, I tried inserting 2 TN793CP on cabinet 1C01 and 1C02... After 10 mins or so, the boards raises a major alarm (red LED lits) and when i tried to test the boards, it is stating that it doesn't have any dialtone. All maintenance command was used(so therefore the activity was rescheduled) A few days after the client wants me to dialup to their system and add a few CO trunk member, however all license where already used-up so it wont allow me to add more ports. In Short the client Purchased additional license for trunks and ports, then I loaded the additional licenses after a few days more.
2. Yesterday, I brought a TN2793 v4 and a TN2793B v18 and inserted the 2 cards on 1C01 and 1C02, after 15mins the same alarm occured. When i tried to display the alarm, it is stating that the problem source is "on board" and no dialtones where provided. All maintenance commands where used. busyout/reset/release
To test the 1C01 and 1C02 slot, i tried getting an existing TN2793B v7 on 1A05 slot. I busyout the board, remove the amphenol cable terminated on 1C01 and insert the card on 1C01, after a few minutes the same alarm occured and the LED lits red.
Now here is the catch, for a backup plan, I inserted 3 old 16 port analog card on 1C01, 1C02 and 1A05, and it works perfectly!
3. I went back to the office, and tried inserting the 2 cards (TN2793 v4 and a TN2793B v18 ) that i brought from the client to our PABX. Same error occured, and im perfectly sure that the cards i brought were already broken.
Observation:
Its like the PABX is destroying any additional 24 port analog card inserted to it, however the weird part is, i tried pulling out an existing 24 port TN2793B on 1A05 which is existing and perfectly working and when inserted on 1C01, After 10 mins LED lits up, when you disply the alarm it says the the problem is on board.
Does anybody here who has a complete listings of the limitations of the Definity Prologix (G3csi)?
I have encountered a severe and strange problem about inserting a TN2793B Analog Circuit pack on Cabinet C.
Problem description:
1. A week ago, I tried inserting 2 TN793CP on cabinet 1C01 and 1C02... After 10 mins or so, the boards raises a major alarm (red LED lits) and when i tried to test the boards, it is stating that it doesn't have any dialtone. All maintenance command was used(so therefore the activity was rescheduled) A few days after the client wants me to dialup to their system and add a few CO trunk member, however all license where already used-up so it wont allow me to add more ports. In Short the client Purchased additional license for trunks and ports, then I loaded the additional licenses after a few days more.
2. Yesterday, I brought a TN2793 v4 and a TN2793B v18 and inserted the 2 cards on 1C01 and 1C02, after 15mins the same alarm occured. When i tried to display the alarm, it is stating that the problem source is "on board" and no dialtones where provided. All maintenance commands where used. busyout/reset/release
To test the 1C01 and 1C02 slot, i tried getting an existing TN2793B v7 on 1A05 slot. I busyout the board, remove the amphenol cable terminated on 1C01 and insert the card on 1C01, after a few minutes the same alarm occured and the LED lits red.
Now here is the catch, for a backup plan, I inserted 3 old 16 port analog card on 1C01, 1C02 and 1A05, and it works perfectly!
3. I went back to the office, and tried inserting the 2 cards (TN2793 v4 and a TN2793B v18 ) that i brought from the client to our PABX. Same error occured, and im perfectly sure that the cards i brought were already broken.
Observation:
Its like the PABX is destroying any additional 24 port analog card inserted to it, however the weird part is, i tried pulling out an existing 24 port TN2793B on 1A05 which is existing and perfectly working and when inserted on 1C01, After 10 mins LED lits up, when you disply the alarm it says the the problem is on board.