LifeSize Phone w/IP Office, only inbound calls working 1

[vaniello]

I am trying to configure a LifeSize Phone to connect to my IP Office v6.1(20) via SIP. The LifeSize Phone is connected through a LifeSize Team video conferencing system.

After configuring the LifeSize Phone and IP Office I am able to receive calls on the LifeSize Phone, but I am not able to make calls from the phone.

Does anyone know what would cause this and how to fix it?

Thanks.

V/

 

[amriddle01]

I imagine it's something on the Lifesize kit, but not knowing how it works or how it's configured then it's hard to say

http://www.ipoffice.tel

 

[Bas1234]

In the Avaya Manager on the extension, untick force authentication. Also the Auth Name in the lifesize needs to be a name the rest needs to be the extension number is im not mistaken. Also upgrade the Lifesize to the latest version the older firmware would not work.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[vaniello]

Is "force authentication" the same as "Force Login" under the Supervisor settings?

If there was an authentication issue would I be able to receive inbound calls?

Do you know what the minimum version of LifeSize firmware is required? We are running firmware LS_TM1_4.1.1(17), which is the latest version of the LifeSize firmware for the version of the LifeSize Team unit we have.

Thanks.

V/

 

[intrigrant]

force authentication" can be found in the SIP extension programming

If it ain't dutch it ain't much

 

[vaniello]

I was able to find the issue. In the LifeSize configuration I had to configure the device to use VOIP for Voice Dialing.

Thanks for help.

V/