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License problem on 8700 1

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halfatinotuna

Technical User
Joined
Sep 6, 2005
Messages
22
Location
CY
Iam setting up a duel S8700 , all is well until I reach the
license file load , The responce from the server is :
"command failed platform type / offer type mismatch" .
I have tried to re-load cm 2.2 again with the same result .

This is on the No 1 server . I have not tried on the second

any assistance would be greatly apreciated


 
Try cross checking your data in RFA,
under the "Module/App Details" Tab, "Application Info"
check what release version is listed

Also, under the "features" tab,
check what Offer category is listed against the entry in "display Capacity" (last page)
 
From the Maintenance Web Interface, go to "configure server", and set the server type (Multiconnect/IP connect)

Then load the license. Do this on the second server also..



Petran.
 
Thanks 4merlucent and many thanks to petran
ipconnect did the trick

cheers
 
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