Hello guys,
I need some assistance.
I created an Autoattendant module in VmPro and has a Voicemail Collect Code: *XX.
In the callflow, calls are routed to the leave mail option during non-working hours.
Working Hours Condition (False) > Leave Mail (Success) > Disconnect.
Everything works fine except one.
In leaving voicemail, the system plays the default Avaya prompt:
"Your call is being answered by Avaya IP Office. Extn XXX isn't available..."
I want this to go away and instead hear only a beep.
Tried using Voice Question but it just ends the call without transferring to voicemail.
Is there a way to go about this?
I need some assistance.
I created an Autoattendant module in VmPro and has a Voicemail Collect Code: *XX.
In the callflow, calls are routed to the leave mail option during non-working hours.
Working Hours Condition (False) > Leave Mail (Success) > Disconnect.
Everything works fine except one.
In leaving voicemail, the system plays the default Avaya prompt:
"Your call is being answered by Avaya IP Office. Extn XXX isn't available..."
I want this to go away and instead hear only a beep.
Tried using Voice Question but it just ends the call without transferring to voicemail.
Is there a way to go about this?