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laserjet 5000n paper not advancing
- Thread starter bridego
- Start date
Michael52x
Technical User
Have you tried another toner?
Check the rear door for paper in the fuser.
Check tray 2,3 for paper .
Any error code at all?
Possibly worn feed roller and separation pad.
Worn transfer assy. causes paper slip.
Let us know!
"Impatience will reward you with dissatisfaction" RMS Cosmics'97
Check the rear door for paper in the fuser.
Check tray 2,3 for paper .
Any error code at all?
Possibly worn feed roller and separation pad.
Worn transfer assy. causes paper slip.
Let us know!
"Impatience will reward you with dissatisfaction" RMS Cosmics'97
- Thread starter
- #3
13.5 and written in French "bourrage papier" which means that sheets cannot move forward. The message says to get under the cartridge to remove the sheet.
Does it help you Michael?
Thanks for you help
I tried to open every pannel and to clean inside with some alcol but it doesn't work.
Bridego
Does it help you Michael?
Thanks for you help
I tried to open every pannel and to clean inside with some alcol but it doesn't work.
Bridego
- Moderator
- #4
Yup... sounds like it's time for a roller maintenance kit.
Just my 2¢
"What the captain doesn't realize is that we've secretly exchanged his dilithium crystals for new Folger's Crystals." -- My Sister
--Greg
Just my 2¢
"What the captain doesn't realize is that we've secretly exchanged his dilithium crystals for new Folger's Crystals." -- My Sister
--Greg
- Thread starter
- #5
- Moderator
- #6
The roller maintenance kit is available from HP, however if you have a cartridge refiller, they should be able to get you the parts as well.
The maintenance kit should include a new transfer roller (do not handle it with your hands; it will be wrapped in a piece of paper. Install the roller, then remove the paper from around it) as well as pickup rollers.
You can order the rollers separately if you wish, but HP should have a "bundle" which includes all the necessary rollers.
The "Full maintenance" kit also includes a fuser.
I can do a maintenance kit on a 5000 in about 20 mins; if you haven't done one before and you feel comfortable trying, it shouldn't take you more than 45 mins to an hour. If you're not comfortable, take it somewhere.
I usually charge $45 plus parts for a maintenance kit; without the fuser it costs the user under $100. With the fuser, it's usually about $250.
Just my 2¢
"What the captain doesn't realize is that we've secretly exchanged his dilithium crystals for new Folger's Crystals." -- My Sister
--Greg
The maintenance kit should include a new transfer roller (do not handle it with your hands; it will be wrapped in a piece of paper. Install the roller, then remove the paper from around it) as well as pickup rollers.
You can order the rollers separately if you wish, but HP should have a "bundle" which includes all the necessary rollers.
The "Full maintenance" kit also includes a fuser.
I can do a maintenance kit on a 5000 in about 20 mins; if you haven't done one before and you feel comfortable trying, it shouldn't take you more than 45 mins to an hour. If you're not comfortable, take it somewhere.
I usually charge $45 plus parts for a maintenance kit; without the fuser it costs the user under $100. With the fuser, it's usually about $250.
Just my 2¢
"What the captain doesn't realize is that we've secretly exchanged his dilithium crystals for new Folger's Crystals." -- My Sister
--Greg
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