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HP LaserJet 500 Color M551 Horizontal Black Lines Everywhere 1

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CompDocB

Technical User
Jan 29, 2019
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Hi Everyone,

Hopefully someone has experience with this and can point me in the right direction before I start buying random expensive parts. I moved my HP M551 printer upstairs. When I initially plugged it back in and started printing I was getting random horizontal lines around text and a solid vertical line down one side. Now I am getting horizontal lines everywhere there is blank space. I have swapped out the black toner cartridge without any change. I am guessing one of the other components was damaged by moving it. Electrostatic Transfer Belt (ETB) Assembly? Picture of printing examples is attached. Any help would be greatly appreciated. Thanks!

Bryan
 
 https://files.engineering.com/getfile.aspx?folder=d6735124-63e9-43aa-a3ba-2f243087be8c&file=IMG_20190129_133755.jpg
Somehow I resolved this myself by going to the Diagnostic Test, Component Tests, ITB Contact/Alienation, which did some motor rotating. I restarted the printer and tried printing and no more horizontal lines. [upsidedown]
 
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