IVR VOICE FILES TO G3-R10

[YIMMER]

Hi All I have a MAP4 running extra-agent call centre applation. I have a definity g3si-r10 with a val card I would like to be able to copy the voice files from the IVR and change then to wav files and load then into the val card .If anyone has any info i would like to hear from you
Thanks
Yimmer

 

[Guest_imported]

You must first make the files from *.vis to *.wav. Copy program vis2wav to the directory where the announcements are. You can find the program to give the follow commando "find / -name vis2wav".

Now you should know the names of the announcements. Are they names or extensies? And if they are extensies how many digits are they? I think it will be extensies. You type this in the commando prompt: "for file in 'ls ?????'" (how many ? depends of how many digit the announcements names are.) For example you have ten files 13800 to 13810 you need 5 x ? in the commando prompt.

>do
>vis2wav -l $file $file.wav
>done

And now all the files are going to wav.
Now you can send the files with ftp to your laptop and send them to the val-board.