ISDN on CICS 6.0

[miketanaka]

I have installed a 4 port U interface card in a CICS running 6.0. I have a clock cart. and have entered SPDIS, DNs and provisioned trunks. Both DNs show up and allow me to make calls but they will not ring or give and indication on imcoming calls. Any ideas?

 

[jerryreeve]

it sounds like you may have a problem with the network dn, possibly the spid. what does the outside caller hear when the telephone number of the spid is dialed? did you put in all 14 characters of the spid and all 7 characters of the network DN?what loops did you put what spid and dn on?

JerryReeve
Communications Systems Int'l
com-sys.com

 

[miketanaka]

The outside caller hears a ring but I get no indication. When I take the specific dn off hook and dial a call, the outside caller hears a busy. SPIDs and DNs are correct to loop 221 and dns 31 & 32.

 

[jerryreeve]

Is your spid in the format XXX YYY NNNN 0101 and the Network DN in the format YYY NNNN? both should be programmed in Maintenance. you should designate one of the ISDN DN's as the loop DN

JerryReeve
Communications Systems Int'l
com-sys.com

 

[miketanaka]

SPID and DNS are in the correct format. What do you mean when you say designate one DN as the loop DN?

 

[jerryreeve]

when I last did this, cannot do it now cause I dont have a test bench with ISDN,

disabled card
went to the card slot in maintenance and selected card type :BRI-U2 or BRI-U4
selected type NT for loop X01
Entered spid1 in XXX YYY NNNN 0101 format
# b chans is 1
Entered Network DN's
DN 1 YYY NNNN format
type both
enabled card
provisioned card
assigned Lines to phone


does this look like what you did? the enter spid1 and enter spid 2 steps both need to be done. be careful to keep the Network DN's assigned to the correct SPIDS (they can shift on you if you make an entry mistake)

JerryReeve
Communications Systems Int'l
com-sys.com

 

[miketanaka]

This is exactlywhat I did. I am thinking there might be some problem with the Telco provisioning as I cannot understand why there would be no incoming ring.

 

[jerryreeve]

OK Here is my last resort to test. I useually have an ISDN Modem/TA on the truck so I can program the SPIDS on that, plug in a POTS Phone to the B1/B2 channels and test from there. (isolate the problem away from your telephone system) You useually can find someone who has an ISDN Modem that they pulled when they went to DSL(recently) thats where I got mine.


JerryReeve
Communications Systems Int'l
com-sys.com