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Is there a fast way to route our calls over our secondary trunk

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TheChaun

TheChaun

Technical User
May 12, 2008
106
US
We're having a problem with our primary carrier and would like to make outbound calls go over our secondary carrier. is there a simple way to do this?
 
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Assuming that you're using ARS, just edit the Route Pattern.

Kevin
 
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if you have a 2nd choice in your route pattern, then just busy out the primary trunk group

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
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