IP Office Net2Phone Trunks OutofService

[dclake]

Hi Guys,

I have an ongoing problem with an number of systems where the Net2Phone trunks go out of service for no apparent reason. I can reboot the systems and the trunks will re-register but after some time they go down again. This is driving me crazy.

 

[smokinjoe2938]

what have you done thus far to troubleshoot?

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[dclake]

I have not done much. This is one that I don't know where to start.

 

[smokinjoe2938]

I would start with the line provider and go from there

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[dclake]

Can you please give some more details?

 

[smokinjoe2938]

have them test the trunks 1st

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[Bas1234]

Start to check all settings here;

http://www.net2phonesiptrunking.com/docs/IDTSipTrkIPO81.pdf

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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