IP Office ATM Combo card V2 problem 1

[SYSUSER2015]

I have IP office 500V2 and I have ATMV2 combo card.

I have two strange problem:
1/ When I chanhe the line group for the first line, all line changed and take the same line group.
2/ I configure all the analog line as loop start, but in the system status I see only the first line is loop start and the other is loop start ICLID.
I can make call through line 1, and when I make second outgoing call, it display "attente Line" !!!

Please any one have an idea ( see attachement).

 

[jamie77]

Corrupt config. Been seen before.

Delete the card from config and reboot the kit to let it find it.

Seems to bee something in R9.1 that sends these things up the wall every now and again!

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[intrigrant]

I have seen that before indeed on a few installs which initially were programmed on 9.1 but in a later stadium they had to be downgraded due to compatibility issues to R9 or R8.1. What happens is that you have a list of lines or extensions and if you select lets say the fifth line and save it then the changes are done always on the top line.
The only way to solve it is a complete rebuild of the system e.g. SD card recreate and start all over from scratch.

 

[amriddle01]

I saw this on the 9.1 beta trials, as our opinion/findings don't matter enough it wasn't official... it still exists ...as do bugs that I found back in R8 beta unfortunately

 

[SYSUSER2015]

my system is 9.0.2(860).

is there any stable release in 9.
Please helps

 

[SYSUSER2015]

thank you "intrigrant"
Please how I can rebuild the system ?

with same release 9.0.2 ?

Please more details

 

[SYSUSER2015]

Problem resolved after installing 9.0.8 and factory reset

 

[CalgaryJeff]

I have found with this issue you need to delete the card, then delete all lines and extensions associated with the combo card. When you reload the config it should work properly and you only have to reprogram extension numbers and lines.

http://www.prime-communications.com

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