IP Office 500 V2 panic button on IP DECT 3725

[neo288]

Hello all

I have a IPOffice V2 in version R8.1 and one AIWS 2 with the software version 3.53-A.

We have :

AVAYA 3725​

and

AVYA 9630​

I want to make a panic button on my AVAYA 3725, who send a text message (for example : $NAM ALERT ASSAULT) at all other AVAYA 3725.

For make that, i have create a new template in my "Avaya Device Manager" and assign in "Shorcuts | Multi-function Button Longpress " Send Message Function.

This function work but i can't define the default text and send automatically.

Anyone have a solution?

I hope I was clear enough in my request
Thanks in advance
Kind regards
Valerian

 

[Gunnaro]

I'm not sure if you can send a message like that to multiple extn from a 3725, never tried though.
You also have desk phones, so I would have used a VMPro module, triggered by a short code. Setup outcall and put the warning as absent text on all phones.

Keep in mind that IP office is not an emergency system,

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[intrigrant]

You need a AIWS for that kind of functionality

 

[Gunnaro]

He has, Intrigrant, But does it send out mass messages from 3725?
Thought I read somewhere that the panic thing was only on 374x.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[neo288]

Thanks for your answers!

@Gunnaro : Can you tell me more about the module on VMPro? What looks like the absent text?

Kind regards
Valerian

 

[Gunnaro]

Sure, I have a module made already for this, I'll post it as soon as possible.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[neo288]

Thanks a lot Gunnar!

 

[neo288]

Hello Gunnar,

Can you send me the module please?

Thanks in advance for your help.

Kind regards
Valerian

 

[Gunnaro]

Hi!

Busy days, but here it is: Outcalling

I haven't had the time to test it on a dect, but it should just ring and play the file on answer

The Generic action box "Text to be displayed" generates the a “$CP0” string.
Just alter that text if needed, and save/make live.

(The module is just a repeat of itself 3 times.)
If you need more extn to be alerted, copy and paste in as many as you need.

NB: on copy/paste, the boxes stack on top of each other, so you don’t see them before you drag one by one down.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[Gunnaro]

A bit quick there, this dl link works better
Outcalling 2

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[neo288]

Hello Gunnar,

Thanks a lot for your module!

The "Absent Text" function very well, but my DECT not ring and not playing WAV file..

It's possible to make an priority call who ring 5 times and after set an absent state?

Do you now how i can canceled the "Absent Text"?

Kind regards
Valerian

 

[Gunnaro]

I'll hook my dect in 2 hours, cancel mod coming

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[neo288]

Hello Gunnar,

I have found how ton cancel this mod:

I have create a new mod, how have assign the value of absent stat at "0"​

It's work fine

 

[Gunnaro]

Did you also change the destination of the post dial action + put in a suitable wave file?

Has to point at a Shortcode-> #555 / Dial Paging/ Hunt Group number / 0

Put the users you want to receive the warning.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem