IP OFFICE 500 PRI Setup

[telcorookie]

I have installed 6 ip office. But never have installed one with a PRI. Anyone have a link to assist me in this? Or maybe able to walk me through it?

Thanks

 

[CarGoSki]

Pri is pretty easy to work with and the IPO eats it for breakfast. As long as the provider is set for NI2 and you has 23b channels then default setup for the line will go unaltered except for changing the B channels from Out Of Service to In Service. To keep it simple change any existing line group number for existing trunks to anything other than 0.

Add one incoming route per DID and make ARS for SCs set to line group 0.

If you need to send a particular number to the world when you dial out the modify ARS SCs Telephone field to Nsi + nuner to send. Generally speaking the number sent has to be a valid DID.

Or you could goto marketingtools.avaya.com/knowledgebase and research PRI.

 

[telcorookie]

Thank you for the response. The PRI only has 12 channels, i have set only 12 channels in service, rest are out of service. Problem i am running into is finding where to enter the DID's, and point certain numbers to extensions. I can't seem to find any documentation on this.

 

[telcorookie]

Sorry, i misread the post about adding a incoming call route for each DID. So for 40 nubers i would need to enter 40 incoming call routes?

 

[amriddle01]

Incoming call route section in Manager, the DDI goes in the Invoming number field and selectthe detination in the destinations tab/box

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Do not forget to check the line id in the incoming call route !

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[telcorookie]

Great Response guys.. As its my first PRI, i am really nervous. We are cutting today at 2pm from one location to another. So the longer it takes me to get the PRI up, the longer the customer is going to be down.
Thank You

 

[amriddle01]

Well if you get stuck many of us monitor this forum much longer than we really should so just post and someone will help

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Westi]

I hear my wife talking when you say that Andrew.

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[amriddle01]

I'm having to restrain myself here.....too many jokes.....I think I'll leave it there

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Westi]

I opened the door wide on that one didn't I?
Good thing you don't go there or we might get kicked out.

telcorookie
we have no live here and so if you need help you will get it here and also some things you don't need to hear or want to hear, LOL.
make also sure you know how many digits the CO sends you on the PRI and with all the advise up in the thread you should be fine.

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[TomMills]

Agreed. we are all here far too much. which is so reassuring. i would actually consider posting here before ringing my disti. make your own minds up about what that says about me, them, and you lot!

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[IPOfficeIreland]

for entering DDIs don't bother putting in more than 2 or 3 manually, go to Tools - MSN Configuration and add them in there, takes about 10 seconds to do hundreds.

If the PRI doesn't come on first go, switch on/off CRC Checking, although I'm not familiar with that setting in the states it's the only thing that causes problems for me.

 

[tlpeter]

indeed the taker
It happens enough that the provider says crc is of but it is actualy on
Good that you can not look over it in monitor

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!