IP Office 4.2.42 not always storing outbound call in "ALL" tab

[uglog]

Hi

I have installed IP Office 4.2.42 on client PC (Windows 7 pro) and for some reason it's not always storing all outbound calls in the "ALL" tab

this appears to be an intermittent issue , and generally happens on external calls.

Is there anything that can be done to fix this?

 

[derfloh]

What software are you talking about? Sounds like delta server.

 

[uglog]

HI ,sorry didn't make it clear - The software is Avaya Phone Manager 4.2.42

I found that adding these firewall rules resolved the issue


netsh advfirewall firewall add rule name="Phone ManagerSPServer 4.2.42" dir=in action=allow program="C:\Program Files (x86)\Avaya\IP Office\Phone Manager\PhoneManager.exe" enable=yes profile=domain,private,public



netsh advfirewall firewall add rule name="Phone ManagerSPServer 4.2.42" dir=in action=allow program="C:\Program Files (x86)\Avaya\IP Office\Phone Manager\SPServer.exe" enable=yes profile=domain,private,public

 

[holdmusic34]

Running the avaya firewall batch file may have helped as well.

Now experiencing escalation fatigue.