Information Mailboxes and auto attendant problem

[guinnessbsc]

My customer is having a small issue with some information mailboxes that they use to give directions out to their site. They are only used when someone transfers a call thru f986 to the mailbox. After the recording plays, the call gets re-routed into the auto attendant. Is it possible to just have the call disconnect? I know that when I call in and get the AA then enter the mailbox number, it plays the info and then hangs up, but not when the call is transferred.

 

[ironhorse17]

Do you have the mailbox as subcriber or information mailbox I tried it here and got disconeected both ways.

 

[ironhorse17]

When I programmed the mailbox for information mailbox got disconnected from transfer and auto attendant.

 

[guinnessbsc]

Thank you for your help but I think i figured it out. I needed to turn off "return to AA" in the f983/aa/grtg/aa part of the admin programming.

 

[Sam173]

that should work

 

[curlycord]

Yes but will effect people that press * out of a mailbox or for checking messages remotley was it?.

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curlycord

http://www.curlycord.com