i2050 & ACD Queue

[MonkeySpank]

I was able to build a new i2050 and add it to to our ACD queue but am unable to log in. I've acquired the set in Symposium and can get every other function to work except the ACD button. Is there a log-in process similar to what we use on our i2004's (ex. lift handset -> rls -> ACD -> agent ID -> #)? Any help would be greatly appreciated.

 

[MonkeySpank]

Please disregard this post....I was able to get it working. Apparently, I forgot to check Enable Symposium in the configuration tool when I was setting up the phone.