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ACD Queues

lastation4

IS-IT--Management
Joined
Jun 21, 2024
Messages
18
Location
US
I've got an odd behavior going on. After the initial FFRT, the call disconnects about 30 seconds afterwards. What could be causing this to happen?
Another odd behavior is when calls come in from "internal" trunks from different foreign DNs from other systems, they apparently don't get any ringback or music.
 

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