wubba68,
There are two reasons people post to a place like this:
1. They have an issue cased by a bug or corruption in the product - very few of these with the current version
2. They want to know how to do something that they can't work out. For this there are two options:
a) It's in the product and, I may either add a link to the Knowledge base (try a search here for KB) or other article (like my blog, linked below with lots of free info) or, if none available, I'll post the steps. This is often quite new users as ACT! is one of the easier products to learn and use.
b) It's a function that hasn't had enough requests to be added to the product so far. One of the good things about ACT! is it's powerful and flexible SDK which has enabled many hundreds of add-ons that fill the need of various niche groups of users. Most of these are inexpensive (some I use are free). But they all fill a specific need that, when big enough, often ends up becoming redundant as Sage adds the function to the product.
If they were all added to the product, it would likely be a 3-5K per user (like Dynamics or SalesLogix), not a $500 investment. people can buy the base product and add extra functions/tools as they need.
All that being said, I thought I'd point out that, even though I answer nearly every post here and several other forums, I don't sell ACT! and don't sell product or services to end-users. I try to provide the best solution that answers the question, but don't make anything from it no-matter which of the type of questions above.
I hope this clears it up for you?
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
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