I've created a basic Auto-attendant in my Audix version 4. I have it transferring calls when someone chooses an option, but I also want to have it transfer to a particular extension when someone just stays on the line without pressing an option. Right now it disconnects if the caller doesn't choose, which is not what I need.
Can someone guide me? (And yes, I'm pretty new at this). Many thanks!
Can someone guide me? (And yes, I'm pretty new at this). Many thanks!