How do I use retreive a file to play using varibles

[Ac1dBurn]

I am trying to create a flow that will do the following. Play a greeting message. Ask for a 4 digit code. Play the appropriate voice file. If the file does not exist then it should prompt you to enter a valid code.
The voice files are all in a folder called topics. The folder then contains sub folders TOP1001, TOP1002, ect. In these folders are the actual files ex: “1001.wav”. I want to type in 1001 on my touchtone keypad, capture that by a user variable $key and play c:\progra~1\avaya\voicem~1\wavs\Topics\top$\$.wav.
Can anyone help me please!!

 

[siftach]

One way to do it is with VBA code, but it requires a VM Pro VBScript license. VM Pro is not designed to be an IVR so the options are very limited.

 

[PHins711]

How many 4 digit codes are you looking to use? If it isn't too many you can just have a menu option set up going to a generic action that plays the wav file associated with the code. You can just browse to find the path for the wav file in the Generic action.

 

[Ac1dBurn]

Unfortunately there is 300+. I have opted for the menu myself , but it would not make sense.

 

[Ac1dBurn]

I have tried using the VBA code. Where I get stuck is by playing the actual file. I do not know how to specify a file path with changing varibles

 

[mattKnight]

Try using a menu to capture the 4 keys presses then set an entry prompt in the next action to
c:\progra~1\avaya\voicem~1\wavs\Topics\top$KEY\$KEY.wav.

It usually works for me... (I usually use this kind of thing in a call flow to record prompts)

Take Care

Matt
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