Hooking a Norstar Flash to a ICS System

[ChrisWJackson]

I have a Norstar MICS system with I believe 5.0 Software. I also have a Norstar Flash that was used with a CICS system. I would like to know how I would go about connecting this Flash to the MICS system. The Flash box has two RJ11 jacks below the power connector. The compartment at the bottom door comes off and I see a connector with nothing hooked to it. The information on the flash card is as follows,

NNTM8455PO4U 2001/05/03
NT5B78EC 002 Rel 02
E/S FLASH VM 2.0.10 FEAT CART
2002/11

I installed the MICS system and can handle hooking the unit up. I just haven't ever experimented with hooking up voice mail. Thanks for any help.

 

[ChrisWJackson]

Software 30BwE02 NAT

 

[exsmogger]

You connect one digital station per active port on the Flash. If the door at the bottom of the Flash has a "2" you only connect a station to the top port. If it has a "4" you'll connect a station to both ports.

Brian Cox

http://www.jandjcommunications.com

 

[ChrisWJackson]

The unit has a 2 at the bottom. When I removed this unit it has a line connected to both ports for some reason. So I can use any DN port on my system and connect it to the port labeled 2. I am guessing that I program the lines I want to send to the Flash to ring at that DN? Also how much record time can the Flash unit hold? Is there a password reset for the flash? Thanks for your help.

 

[lugerlover]

no, you must prog AA for line to be answered.No passwords are allowed on this site.Do a search for all info has been addressed many times on this forum

 

[ChrisWJackson]

Got it going now. Thanks for the help.

 

[ChrisWJackson]

As I have it now the AA picks up the line and the greeting gives the 3 digit ext number for the phones that would need to receive the call. Is there away to program it so the AA greeting would only have to say 1 for sales, 2 for billing and so forwards without having to give all the ext numbers and hunt group numbers?

 

[lugerlover]

ccr tree ....and it isnt easy to explain

 

[ChrisWJackson]

Thanks for pointing me in the right direction. I got it figured out.

 

[RikRodgers]

Congratulations. That is one of the tougher parts of programming to walk someone through.