Help: Adding new email address

[teash]

This is my second day into a job I really know nothing about. I am a programmer, not a systems engineer.

My boss just handed me a piece of paper (yesterday), and he wants me to add 4 additional emails.

The email addresses are not for new users, the users are already created and already have 1 address assigned to them. So I need to associate another mailbox with a user.

Also, once I add the new email, will I have to change anything in there Outlook program?

I am going to pick up a book tonight, however I am at work now and would like to look like I am accomplishing something.

Thanks for any help.

Tim

 

[zbnet]

Your terminology is a bit confusing. Mailboxes have a default (primary) SMTP address. A mailbox can only have a single primary SMTP address, this is the address mail will come from when sending externally from this mailbox.

Any number of additional (secoindary) proxy addresses can be added to a mailbox - so long as each address is unique in the organization. The secondary proxy addresses will only match incoming email - you can't send from them.

All these can be added/changed from the e-mail addresses tab on the mailbox.

 

[teash]

Thanks for the reply. You can see by my terminology I do not yet understand the exchange server yet. But a few days ago I did not even know what an exchange server was.

I was able to add a user called "Tester", and in the Email address tab I was able to add an internet email called tester@dcm.com and I sent an email (from my hotmail account) to this email. The mail server/webserver received the email and it now lies in the inbox of the mail server.

I then added an internet email "testing123@dcm.com" to my user account and send an email to it. It works, however its stays in the inbox of the mail server. I need it to be dispatched to the correct user. In this case, I would like this email delievered to my office computer using Outlook.

I think there might be one more setting I am missing so that its get put into the persons correct public folder, or however it gets moved to the proper person.

Do I need to make changes to settings in Outlook? Or does Outlook just require settings for the user and all the mail associated with that user is received?

Again, thanks for the reply. And I beg of you another

I hope it gets easier!

 

[teash]

I guess I should get a book then ask more questions. I sent an fhjklhj@dcmco.com (a non existant email address) and of course the server accepts it....

So basically I really haven't gotten anywhere.

Small steps,

Tim

 

[zbnet]

I'm not sure what you mean when you say "the inbox of the mailserver". Mailboxes have inboxes, one per account.

If you can still get it, I recommend the O'Reilly book "Managing Microsoft Exchange Server" by Paul Robichaux - 1565925459 - it'll do you proud.

I'm happy to carry on trying to help if you want to keep posting...

 

[teash]

Hi again, lets continue. Its 8 am Wednesday, and the day is just beginnning. So, the inbox of the mail server.

I guess to be a little more discriptive I should say Outlook in running on the web server. The web server is running Windows NT, and Exchange Server 5.5.

All the emails I sent (from hotmail) ended up being received on web server in the back room. Outlook's inbox on the webserver get them.

Over on the left side of Outlook is PUBLIC folders. I watch emails come in the webservers inbox, and get sorted to the public folders all day.

I guess I need to know a few things. If I wanted to add an email account, so that you (yourself) could email me, where should I begin looking.

Keep in mind that I already have 1 intrnet email address assigned to me. techsupport@dcmco.com.

Now what if I wanted to add adminsupport@dcmco.com to my account such that any emails sent to adminsupport will be sent to my inbox on my computer in my office.

Do I need to make changes to Email Addresses tab on the mailbox GUI? Also will I have to make any changes in Outlook on my office computer?

Thanks for taking time.

 

[teash]

I did pick up MS Exchange Server in a nutshell from O'reilly but its not really helpful. Good thing I got it from the library and Im not stuck with it.

I used ctrl-R to add a new recipient, entered an Internet mail address and some other basic stuff.

There are 10 people here with Public folders, some people have more than one public folder. Bob as "Industry News", "Customer Service" and "Special Quotes".

All the guys tell me they only have one email address, but somehow all the emails that pass through the server get distributed to all the public folders of the proper people.

Each computer is set up to check only 1 email address. And all have access to each other public folders. This way If I get a message I can't handle, I can drop it in Bobs folder.

But bob wants a new email address, bob@oursite.com.
This site is hosted on a T1 with computer in the back office.

I am just flooding with as much information as a I can. I see on my companies site there is only 1 email address. I am going to go browse the webserver and see if I can find any info about the lone email address and maybe give it a new friend or 10!

 

[teash]

Some more information.

It looks like the guy before me has Outlook set up such that the RULES in Outlook are distributing the emails to the proper public folders. If I wanted to I could create a new public folder for each of these guys and sort them based on who the email is to.

I think I see what's going on. My address techsupport@dcmco.com is hosted by a company that we pay to host and of course I need user authentication. However, we have a webserver that hosts our main site. This is where my boss wants new emails added. So what I will do is add new public folders for these 4 guys and put the new emails in the folder using the rules established in Outlook.

These leads to another question....

If I send an email from hotmail to a non-existant email address on oursite.com, it gets delievered to the server in the backoffice (although its not sorted, so it stays in outlooks inbox).

However, if I send it from Outlook on my computer (using the techsupport@hostedsite.com) I get a undelieverable mail message.

And the last thing,
I can send an email to dsfsd23@site.com
or 435435@site.com... or ahucbsdyfbsdyfbsdy@site.com and they are all accepted and tossed in the inbox of the web server (the one that does sorting based on rules).

What stops someone from sending 1000000 msgs to the computer?

 

[teash]

and the last reply for long while...

apparently we are using some "access your mail anytime"
service through the domain registery company. registeredsite.com, so these are the pop/smtp servers.

I guess it will be a few days to I even get to the Exchange Server questions.

 

[PBurcin]

Sounds to me like you may need to add a domain to the routing tab of the Internet Mail Connector on your Exchange server. If the domain name in the new email address is different than the basic domain name that is included in all of your SMTP addresses, then Exchange will not deliver the email unless you define the domains on your Exchange server in the IMC routing.

 

[nickpark]

Yes, please confirm that the new email addresses you wish to add are in the same domain as all current email addresses?

 

[teash]

Well, this is what I ended up doing. I saw there was 1 SMTP mail address already defined for that person, so I added another Internet Mail address to the person I needed. However, We registered are domain name with Interland and this is now we get our emails. At interland we add an email address to the "list" and assign user names and passwords. (as well as the actual email address). Keep in mind we host our own site, however the DNS and name server stuff is all with Interland of course.

So I added an email address with Interland. test@site.com.
I went in to Exchange Server and then I added the email to the USER and then I went to the users's computer and updated Outlook to check the mailbox (which is using the pop/smtp servers of Interland). And it worked.

 

[teash]

one more thing, I really am not sure what the purpose of the exchange server is.

We leave Outlook running all the time on the webserver.
Outlook somehow gets it's mail from the exchange server (which are on the same computer) and then copies/archives/sorts all the emails into the Public folders based on the RULE Wizard in Outlook.

I think the only this exchange server is allowing is the sharing of all the emails. I hope the server doesn't crash for a long while, or my stress-o-meter will skyrocket!

 

[nickpark]

Normally, Exchange is the central repository of mailboxes and public folders. All emails are stored and accessed from it - using Outlook usually.

It also provide recipient management, address list management, monitoring and tracking tools and SMTP connectivity.

Using a native MAPI client such as Outlook with an Exchange served mailbox, gives a better user experience than POP access.

Sounds like you have your "Anywhere" POP mailboxes setup so users can read mail from anywhere, but your server end - i dont understand.

 

[N0ktar]

teash, you should let someone know you're not qualifird to handle exchange, things will most likely get even more difficult down the road.

 

[N0ktar]

unless you are willing to learn

 

[nickpark]

but you learn best from your mistakes, no?

if you irrevocably lose the email service and everyone's emails.... you'd learn LOADS.

 

[teash]

My boss knows I am not qualified, but the guy before me learned the same way he said. My boss saves money by hiring a guy who is close to a computer science degree. I've 2 more classes to go. I have every intention of getting some extra certification and using this job as a learning experience for the "realworld". A month ago I was sligging produce at a grocery store, and never heard of exchange server. So I guess I've made progress

 

[N0ktar]

You've got a lot to learn but it's not a bad thing, once you start dealing with the server on daily basis things will gradually get easier. You should defenitaly get some books on the subject though, read and learn as you'll need that knowledge.
You've got your foot in the door so congratulations on that and you're learning how to use online resources so another point for that. Just keep on studing and you should be fine.

 

[zbnet]

For legacy Exchange 5.5, you can't reall do better than the O'Reilly book, "Managing Microsoft Exchange Server" by Paul Robichaux, ISBN 1565925459 (if you can still get hold of a copy).