Headstart with Definity

[pipind]

Hello people,
On our organization we have a number of IPOs and 2 Definity switches. I have been wading through IPO Administration without taking any courses but I have managed quite a bit so far with the help of my colleagues who have taken courses.
Now I am scheduled for a Definity/Aura Course in Feb 2010 but already I have access to one of our Definity switches and I have the management application. I am looking for some resources where I can learn the steps towards managing Aura before I enter the class next month. Any pointers are welcome.

Thanks

 

[EPalle]

Hey pipind,

Welcome to Avaya!

One document yoy can start with is the little instruction book:

http://support.avaya.com/css/P8/documents/100014097

This covers the basics and is a good start.
It does not cover VoIP but that is something you will cover in your course in a few weeks.

Otherwise, post questions here.

Good luck!
E.

 

[mikeydidit]

faq690-6418

This will also give you a head start.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594