BigDutchNo1
IS-IT--Management
Hi,
A new client of mine is moving their growing small business into a new address and I am providing a straight forward cabling & internet-sharing service. Prior to my involvement they also purchased from eBay an Avaya IP DS 406v2 with 6 digital handsets. I understand this is an old device now ?
From a previous job (some years back) I became comfortable with administrating the IP Office device for new users, DDI routing, hunt groups etc However that (previous) system was installed by someone else. I am not too clear on what feature(s) I need to specify from the telecom provider here in Cyprus and also what configuration will be required.
The device has no trunks card but I understand to provide 6 concurrent calls I need to obtain '700417413 : IPO/B5800 IP500 TRNK BRI 4 UNI' and from the local telecoms company I should order '3 x BRI/ISDN2e/BRA'.
In terms of usage I would like it to be possible for 6 concurrent inbound calls to be made to the same number, what service would I request from the telecoms company ? And also to give each extension a DDI? The 'main' number will ring a huntgroup, the DDI's extension only.
Any help/pointers/guidance would be greatly appreciated.
Thanks
A new client of mine is moving their growing small business into a new address and I am providing a straight forward cabling & internet-sharing service. Prior to my involvement they also purchased from eBay an Avaya IP DS 406v2 with 6 digital handsets. I understand this is an old device now ?
From a previous job (some years back) I became comfortable with administrating the IP Office device for new users, DDI routing, hunt groups etc However that (previous) system was installed by someone else. I am not too clear on what feature(s) I need to specify from the telecom provider here in Cyprus and also what configuration will be required.
The device has no trunks card but I understand to provide 6 concurrent calls I need to obtain '700417413 : IPO/B5800 IP500 TRNK BRI 4 UNI' and from the local telecoms company I should order '3 x BRI/ISDN2e/BRA'.
In terms of usage I would like it to be possible for 6 concurrent inbound calls to be made to the same number, what service would I request from the telecoms company ? And also to give each extension a DDI? The 'main' number will ring a huntgroup, the DDI's extension only.
Any help/pointers/guidance would be greatly appreciated.
Thanks
