SCN moving users to a new site 2

[Rhinorhino]

I have a 3 site SCN and I am going to move several users from Site A to Site B.

Do I need to move their entire User profile from A to B or can I leave them in Site A and still have calls follow them to the new location?

 

[hibroth]

If you set login details for all those users you can log in wherever you want in the whole SCN network

 

[budbyrd]

You can leave them on the first site if you set them up as hot desk users. The only problem I have had doing that was network disruptions can log them out at the new site. Typically I move them to the new site. VM pro does everything by name so it doesn't care which site they are at as long as the name remains the same.

 

[Rhinorhino]

What's the easiest way to move a user? I tried to copy and paste but that's not working and it seems like I have to recreate the entire user including all of their custom buttons.

Is there a copy paste method or is there a way to import an individual user and all their settings including their button settings?

Thank you

 

[TouchToneTommy]

• Open config from the system the Users will be moved from, save as offline copy
• Open the offline config, delete all users, EXCEPT those that will be moved
• Export the config as binary, checking the Users
• Use WinSCP to copy the Accounts folders, Names and Greeting wav files
• Blank out any ICRs that point to the moving users
• Delete the Users from their current Expansion Control Unit
• Delete IP/SIP extensions and blank digital/analog extension ports on current Expansion Control Unit
• Create IP/SIP extensions in new Expansion Control Unit, renumber digital/analog extension ports
• Import Users from binary configuration into the new Expansion Control Unit
• Double check Group memberships
• Copy Account folders, Name and Greeting wav files to /home/Administrator
• Change ownership to vmpro:vmpro
• Move Account folders, Name and Greeting wavs to appropriate folders in /opt/vmpro
• Restart vmpro service via 7071
• Restore ICRs