Hope I can make sense of this....
Here is the setup. Customer has MICS 6.0 with 12 with T-1, E&M,wink start. Calls come in and are answered by AA. Press 1 in the AA sends the call to ext 300-307 on the ASM. Calls ring a computer with Dialogic cards. This is to a continuous play PC that the blind can listen to the daily newspaper. When the caller hangs up the port is supposed to disconnect but it currently just hangs... We pulled a Vodavi out because of other problems but it worked just fine.... The engineer says we need forward disconnect. I am assuming that is not the same as disconnect supervision. Any suggestions or is info needed.... by the way, the voicemail is a call pilot 150 3.0.
Here is the setup. Customer has MICS 6.0 with 12 with T-1, E&M,wink start. Calls come in and are answered by AA. Press 1 in the AA sends the call to ext 300-307 on the ASM. Calls ring a computer with Dialogic cards. This is to a continuous play PC that the blind can listen to the daily newspaper. When the caller hangs up the port is supposed to disconnect but it currently just hangs... We pulled a Vodavi out because of other problems but it worked just fine.... The engineer says we need forward disconnect. I am assuming that is not the same as disconnect supervision. Any suggestions or is info needed.... by the way, the voicemail is a call pilot 150 3.0.